After several reports of top-loading Samsung washing machines exploding, the CPSC, or U.S. Consumer Product Safety Commission, is suggesting people change the way they use them.
The washing machines in question are top-loading machines made between March 2011 and April 2016, according to a statement Eye Opener obtained from the CPSC.
Consumers who own Samsung washing machines are being urged by the CPSC to only use specific wash cycles to minimize risk.
“CPSC is advising consumers to only use the delicate cycle when washing bedding, water-resistant and bulky items. The lower spin speed in the delicate cycle lessens the risk of impact injuries or property damage due to the washing machine becoming dislodged.”
A YouTube video uploaded by user Micah Martin claims to show the aftermath of a Samsung washing machine explosion.
A representative with CPSC also said they are working with Samsung on a remedy for affected consumers that will help ensure that there are no further incidents.
“We will provide updated information to the public as soon as possible. Consumers can contact Samsung for more information. Consumers should report any incidents to CPSC via our website www.SaferProducts.gov.”
“We are in active discussions with the CPSC to address potential safety issues related to certain top-load washing machines manufactured between March 2011 and April 2016.
In rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky or water-resistant items.
Samsung is recommending that consumers with affected models use the lower speed delicate cycle when washing bedding, bulky or water-resistant materials. There have been no reported incidents when using this cycle.
It is important to note that Samsung customers have completed hundreds of millions of loads without incident since 2011.
To determine if you have an affected washing machine, visit us at http://www.samsung.com/us/support/tlw
Safety is our top priority. If you have any questions, please call Samsung at 1-844-483-3881.”